Security Deposit Refund Tracker
Move-Out Compliance · CA Civil Code §1950.5 · 21-Day Clock
⚖️ CA Civil Code §1950.5: Return deposit OR deliver itemized deduction statement within 21 days of vacating. Failure = up to 2× deposit penalty.  ★ TNCR Internal Target: 15 Days — performance scores reflect speed.
📋 Cases
📊 PM Performance Leaderboard
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🏆 PM Performance Leaderboard

Scores calculated from deposit case speed, compliance rate, and task completion across all closed and active cases.

#
Property Manager
Cases
Closed
Avg Days
On-Time %
Overdue
Score
⚡ Scoring System — How Points Are Calculated
+30
TNCR Speed Bonus
Case closed in ≤15 days (internal target). Maximum score per case.
+20
Within CA Deadline
Case closed Days 16–21. Compliant but missed TNCR target.
+10
Active — On Track
Open case with ≥6 days remaining. Pipeline progressing.
+5
Active — Critical
Open case with 1–5 days remaining. Needs urgent action.
-25
Overdue Penalty
Case is past 21-day CA deadline. Compliance violation.
×
Stage Multiplier
Active cases: ×(stage/7) applied — rewards pipeline progress.